BTA Activities

The range of activities undertaken by the BTA is largely determined by the amount of income generated through membership subscriptions, surveys and consultations.

Our range of activities includes:


Communication with all our members, whether individual or by company – and between all categories of toilet providers, suppliers and users. We are pleased to hear from any of our members on issues relating to “away from home” toilets regarding their provision and internal structure.

Our new website should shortly allow us to feature more products and services as the nature of our industry changes.

The BTA is keen to welcome membership from anyone involved in providing, supplying or the daily running of these essential facilities – information on how to join us is contained on our Membership page.


National and Regional

  • 2015 BTA Conference & AGM
  • 2015 BCC Conference, London
  • 2015 ATCM Conference and Exhibition – Manchester
  • 2015 Cleaning Expo Scotland – SECC
  • 2015 PSE Conference – Coventry
  • 2015 Excel London – Cleaning Show
  • 2014 BTA Conference & AGM
  • 2014 BCC Conference
  • 2014 ISSA Amsterdam
  • 2014 The Older Persons Conference for Wales
  • 2014 Primary Care Conference NEC
  • 2014 National Old Age Pensioners Association of Wales Annual Conference
  • 2013 BTA Conference and AGM
  • 2013 Cleaning Show
  • 2013 BCC Cleaning Conference
  • 2012 ISSA Interclean Conference Amsterdam
  • 2012 BTA Conference and AGM
  • 2012 BCC Cleaning Conference
  • 2011 BTA Conference and AGM
  • 2010 World Toilet Summit Philadelphia
  • 2010 Pro Clean Exhibition Dublin
  • 2010 BTA Conference and AGM
  • 2009 Dry Toilet Conference
  • 2009 BTA Conference and AGM
  • 2009 Cleaning Show
  • 2009 Encams Cleaner Safer Greener Network Conference
  • 2008 World Toilet Summit
  • 2008 BTA Conference and Annual Members’ Meeting
  • 2007 BTA Conference and Annual Members’ Meeting
  • 2005 World Toilet Summit
  • 2005 Cleaning Show
  • 2004 Clean Expo.
  • 2004 World Toilet Summit

Legislative Issues

The BTA is keen and willing to liaise with representatives from Westminster, Cardiff, Edinburgh, Belfast and Brussels.

At present we are working with the Older Persons Commissioner for Wales, Sarah Riochera and her officers in their policy and Well-Being administrations. The BTA assisted in their recent published report.

We are subsequently keen to become involved in the current drive to get councils in Wales to  adopt legal responsibilities for the provision of more public toilets throughout the country.

British & European Standards

Monitoring and advising on existing and developing new standards which includes our work with Mencap and the Changing Places Charter Group to increase the overall provision of Changing Places Toilets throughout the UK.

Information Services

Communicating information and direction on new and existing Products and Service suppliers.
Answering members, commercial companies and the general public a  wide range of questions and queries regarding all aspects of regulations, provision and future development.

Our developing Toilet Map project will greatly enhance the public’s quest for finding a decent clean – open – facility as the map will contain/identify all recorded sites and then give a detailed Information Profile Sheet. This will clearly show all the internal facilities offered along with opening times and adjacent amenities. A Trip Planner and Favourites feature  will also allow travellers to plan their journeys and regular stops in advance, visit other amenities en-route and avoid the disappointment of wasted journeys or time consuming detours. We also hope to alleviate and help prevent distress for everyone suffering with Bladder or Bowel conditions who require toilet facilities on an urgent basis.

Training Services

Later this year the BTA is hoping to unveil a range of Training Modules aimed at improving the levels of cleaning and hygiene within all toilets.
The modules will be tailored towards (1) Cleaning Operatives (2) Supervisors (3) Managers/Owners
Courses will be delivered by a professional trainer and BTA management
Each Module will have both a BTA and a UKCPAS Certification Standard applied.

Consultancy Services

The BTA carries out a number of consultations each year, which include:
Detailed Reporting  – on all toilet facilities and their contents/cleaning
Design, Specification and Maintenance
Current & Future Provision
Change of Purpose, Change of Use and Change of Operation

At present, we are working with Belfast City Council on PHASE 3 of a Future Toilet Provision Strategy for the City. This includes elements such as Kiosks, Digital Advertising, Charging, Composting Toilets for Parks and the inception of a city-wide Community Toilet Scheme.

We are about to commence a study for Derry City Council on redeveloping the city’s toilet provision & strategy

Market/Consumer Research

User and Supplier/Product data
We have been working/liaising with organisations who are developing new ideas and concepts for the provision of toilets. These include the KOTO who are bidding for the contract to support the next Olympic games and wanted to understand the relationship of toilets within the overall Olympic requirement, and the Private Hire and Taxi drivers Association who have some 32,000 drivers across the UK  many of whom are severely struggling to find/stop at public facilities during working hours and over longer journeys.


Guides, Manuals and Facts Sheets
Gill Kemp has been working closely with colleagues and fiends in the Haulage Industry and has produced a range of very informative NEWSLETTERS highlighted the plight of Truckers trying to find good clean toilets on their journeys.
All these newsletters can be found on our Truckers Toilets Page.

We have an extremely useful Problem Reduction Guide for everyone involved in running or operating public facilities. Produced in conjunction with the wide range of individuals along with Staffordshire and Hertfordshire Constabulary’s.

We are working on the production of a new Best Practice Guide. This journal will guide all providers towards the standards expected within a range of toilet environments. It will potentially cover everything from Sanitary-ware to Alarms, Floors to High level Cleaning, Bins to Baby-Change and most importantly cover the correct provision within Accessible facilities.


We welcome every opportunity to draw down Media Activity and Publicity Material highlighting issues around publicly accessible toilets. In particular Radio & TV opportunities are sought and used to expound the company’s campaign message to wider and wider audiences. We will use every opportunity offered to stop the decline in available public facilities.

Award Schemes

  • The BTA Innovation Awards